Refund Policy
Last Updated: February 3, 2026
At His Secret Vault AI, we want you to be completely satisfied with your purchase. This Refund Policy explains how refunds work for our subscription plans and one-time services.
7-Day Money-Back Guarantee
We offer a full refund within 7 days of your initial purchase if you're not satisfied with our service. No questions asked.
Subscription Plans (Basic, Pro, Plus)
Monthly Subscriptions:
- Full refund available within 7 days of initial purchase
- After 7 days, you may cancel anytime but no refund will be issued for the current billing period
- Your access continues until the end of your paid period
Annual Subscriptions:
- Full refund available within 7 days of purchase
- After 7 days, prorated refunds may be considered on a case-by-case basis
- Contact support to discuss your situation
Lifetime Plans:
- Full refund available within 7 days of purchase
- After 7 days, refunds are not available for lifetime purchases
Done-For-You Services
For our premium done-for-you services (Business Formation, Credit Repair, Funding Solutions):
- Full refund available within 7 days if we have not yet started work on your deliverables
- Once work has begun, partial refunds may be issued based on work completed
- No refunds after deliverables have been sent to you
How to Request a Refund
To request a refund:
- Email us at support@hissecretvault.net
- Include your account email and reason for the refund request
- We will respond within 2-3 business days
Refund Processing
- Approved refunds are processed within 5-7 business days
- Refunds are credited to your original payment method
- It may take an additional 5-10 business days for the refund to appear on your statement, depending on your bank
Cancellation Policy
You can cancel your subscription at any time:
- Log into your account
- Cancellation takes effect at the end of your current billing period
- You will retain access until your paid period ends
- No further charges will be made after cancellation
Exceptions
Refunds will NOT be issued in cases of:
- Violation of our Terms of Service
- Fraudulent activity or chargebacks
- Abuse of the refund policy (e.g., repeated refund requests)
Contact Us
If you have any questions about our Refund Policy, please contact us:
Email: support@hissecretvault.net
We're here to help and will do our best to resolve any issues you may have.